Complaints

We are aware that things do not always go according to plan and if you have any concerns about your child or something you think has happened or should be happening in school we would ask that you come into school to discuss your concerns.
 
In the first instance your child's class teacher or teaching assistant might be the best person, or if you feel you would like someone else to talk to our pastoral team or assistant headteachers, and headteacher are always happy to help and to try and resolve problems.
 
If you feel this has not sorted out the issue our governing body would be happy to help or you can use the complaints procedure - as explained in the policy attached.
 
It is worth noting that as part of the complaints policy you are asked how you would like the issue to be resolved.